Westfield Compensation Claims

Westfield Shopping Centre Compensation Claims

Have you suffered serious injury as a result of slipping, tripping or falling in a Westfield shopping centre? If you have injured yourself while shopping due to a hazardous environment, that you believe could have been prevented, Firths can help.

Westfield Shopping Centre Compensation Claims

If you shop at shopping centre such as Westfield, you probably go in, look at the large variety of stores, by some goods, have some lunch, go home, and everything is fine. However, there are rare occasions where accidents happen. If you have been injured while at a Westfield shopping centre, no matter whether you were doing your shopping, or you work there, you may be entitled to compensation.

Westfield shopping centre injuries, which fall under public liability claims, are expected to provide their customers a safe environment, and to do their best to avoid accidents that can be prevented. The reality of shopping centres is that shoppers are often distracted and not looking where they are walking. Because of this, shopping centres owe a duty of care to make sure their floors are properly swept and cleaned, with any spills frequently cleaned up.

Although it may seem insignificant at the time you do slip, trip or fall due to a hazard at a shopping centre, you may sustain an injury that won’t be felt for a few hours or even until the next day. Musculoskeletal injuries such as pulled muscles or sprains, cuts and bruises, fractures and dislocations are all common injuries sustained due to a slip, trip or fall, and in an extreme case these injuries could result in you having to take time off work or to seek medical treatment, which all costs you money.

If you've slipped, tripped or fallen in a Westfield shopping centre call Firths the shopping centre compensation experts on 1800 631 888 for a free claim assessment.

What are the potential hazards at Westfield shopping centres?

Slippery Floors

Because of the high potential of not only Westfield shopping centre staff, but customers leaving items unattended and spilling liquids that could be hazardous to others. Westfield shopping centres have a strict responsibility to regularly monitor and attend to any hazards that could cause injuries to others.


Faulty, broken or malfunctioning doors and passageways.


Obstructions such as pallets, boxes, produce or missing/poorly placed entry and exit mats.


The most common type of escalator accident is when it suddenly stops. This can throw people onto the floor below or onto the sharp teeth of the escalator edge. Other common types of accidents include people or clothing getting caught in gaps in the rails, tripping or slipping near the top or bottom of an escalator because of a spill, or the rail catches a piece of clothing causing a fall on the escalator.

I have been injured while at a Wstfield shopping centre, what do I do now?

If you have been injured due to an incident that happened in a Westfield shopping centre, you do need to take some important steps to ensure you can build a strong case. Here are some of the vital steps to take:

  • Keep a record of the expenses you have been subject to because of your accident. You will also need proof too.
  • Get your medical report from your doctor.
  • If your injuries are visible, take photographs of them.
  • If there is any proof of an accident at the scene, take some photos.
  • Get the contact information of any witnesses.
  • Get in touch with the shopping centre manager about the incident so it can be recorded.
  • Write down everything you can remember about the incident.
  • Check for CCTV cameras and take pictures of thier location,

I’ve had an accident in a Westfield shopping centre. How do I know if I have a claim?

You do not expect a trip to a Westfield shopping centre to end in injury, but it can, and does, happen. Depending on the type of accident you’ve experienced, and whose fault it was, you may be able to make a Westfield shopping centre compensation claim.

If you have had an accident in an Westfield shopping centre store call Firths now on 1800 631 888 for a free shopping centre compensation claim assessment.  

Our team of specialist compensation lawyers will provide you with expert advice and let you know if you have a claim worth fighting for.

I work at a Westfield shopping centre. Can I make a claim for an accident I have been involved in?

While Westfield shopping centres may not appear a dangerous place to work, all workplaces can be dangerous if they are not maintained and managed effectively. No matter whether you want to make a claim due to an injury caused by incorrect training or you wish to launch a back-injury workers compensation claim, Firths can assist.

If you’ve been injured while working for a Westfield shopping centre contact our team of workers compensation experts on 1800 631 888 for a free claim assessment.



我們了解到您的處境可能會讓您不知所措,並且我們希望能為您提供幫助。從下面的選項中選擇,以幫助您開始使用,或立即致電我們1800 008 880免費諮詢。